It's a Dualit Professional Blender/ Model: DBL3; we got it in March 2011 (so i'm not sure whether it's a 2010 or 2011 model).
Thanks very much for your help Michael, I think it's well worth having fixed & my husband will be able to do that so will contact Dualit for a replacement main control board.
Not sure whether my last message got through, but Dualit have said that they don't provide parts and have virtually said we can send the machine to them or buy a new one.
Can you help with another avenue to try and get hold of the main control panel you mentioned?
Somehow the word 'Espares' changed itself in spellcheck to 'espresso' !
I did look on espares and no joy..