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Ask George-Allsorts Your Own Question
George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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how do I turn off the lock of siemans hob ceran **********

Customer Question

how do I turn off the lock of siemans hob ceran **********
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello, my name is***** you need to ask for more info, please do. Kindly be patient whilst awaiting responses, I'm only here part-time.

Please can you give me the complete E Nr and FD of the appliance... Try putting a # ***** front of numbers

JACUSTOMER-w8aqhhgm- :

Where do I find these numbers?

George-Allsorts :

Either on your documentation, or underneath the hob on a sticker

JACUSTOMER-w8aqhhgm- :

don't have either of those...can't get to underneath and don't have documentation as I am renting :((

JACUSTOMER-w8aqhhgm- :

all I know is that it is a siemans hob ceran ********** /p>

George-Allsorts :

oh dear... well let me attempt to help you anyway...

George-Allsorts :

What are all those stars.. if it is a nymber then place a # ***** front of it

JACUSTOMER-w8aqhhgm- :

turn off lock siemans hob ceran #9000324860

George-Allsorts :

One moment please

George-Allsorts :

Is yours touch control or knob control?

JACUSTOMER-w8aqhhgm- :

touch control

George-Allsorts :

can you describe the controls to me .. are they in a group of four, or are they in a sraight line?

JACUSTOMER-w8aqhhgm- :

in a straight line

George-Allsorts :

ok thanks.. one moment please

JACUSTOMER-w8aqhhgm- :

no problem thank you

JACUSTOMER-w8aqhhgm- :

just trying to cook dinner so appreciate your help a lot!!

George-Allsorts :

You're welcome.. please hold on.. I am trying

JACUSTOMER-w8aqhhgm- :

any news?

George-Allsorts :

OK try this

George-Allsorts :

Full Size Image

Expert:  George-Allsorts replied 2 years ago.
did you get that?
Expert:  George-Allsorts replied 2 years ago.
graphic

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