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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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My De Longhi Dolce Gusto, recently purchased, will not now

Customer Question

My De Longhi Dolce Gusto, recently purchased, not working properly; will not now distribute cappacino into cup after pod inserted and lever pulled towards hot spot as directed

Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello, my name is***** you need to ask for more info, please do. Kindly be patient whilst awaiting responses, I'm only here part-time.

Dolce Gusto have an all-in repair service £55.00 Dolce Gusto Repair Service is a totally inclusive price and includes the following:



  1. Courier Collection Service from your home addressAll Diagnosis and Labour Required


All Parts Required
Courier Delivery Service to the most convenient address

There are no extra costs, or add-on's.

http://www.werl.co.uk/index.php?route=product/product&path=18_1798_1923&product_id=5678

George-Allsorts :

There is a problem with the link for some reason.. Please copy and paste the link rather than clicking on it

JACUSTOMER-xtg1bcdf- :

Thank you George. I tried the machine this morning and the problem seems resolved; maybe I didnt have the water container at the back secured properly?? Thanks again

George-Allsorts :

Keep the information given for future use should you need it.. regards

George-Allsorts and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Thank you. I now need no further help.

Expert:  George-Allsorts replied 2 years ago.
Hello again,

How can I assist?

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