Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries
Quick question ~ do you think that any water got underneath the hob?
If not I would do the following ~ switch the hob off at the wall switch leave it about 15 mins and then switch the electric back on, this induction hob is fully electronic and this will allow a microprocessor reset to factory settings. Come back to me on the result. I have to go out for a couple of hours now but will come back and check on how you are getting on. How old is the appliance? My concern here is that there is a digital interface just below the ceramic top that if wet will cause all sorts of problems. ~ Ian
Hi Ian, I have tried turning it off at the wall socket and I left it switched off through the night hoping that this might resolve the problem but its still the same this morning when I turned the power back on. There is a good possibility that water went underneath as it was a ring nearest the knobs that was in use. The hob is about 4/5 years old ~ Pete