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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9559
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Bosch excel condenser drier. problem container sign keeps

Customer Question

Bosch excel condenser drier.
problem container sign keeps coming up drier stops
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi I am Tech Michael, I am sorry to hear that.
Please be patient as these are technical issues and I want to guide you the best way possible to save you money and time;-)
May I have your model #?
Also how old your drier is?
Thank you
Tech Michael
Customer: replied 2 years ago.

3-4 years old

exxcel condenser

Expert:  Michael replied 2 years ago.
Thank you
May I have your model number if your dryer it should be inside the door area?
Customer: replied 2 years ago.

no number on door.

should be quite a simple answer for most models

Expert:  Michael replied 2 years ago.

Hi yes it is. Basically its best for us to have the model #. But not needed at this time. You will need that # ***** order the part you need though. Please open the door, and look all around the inner and outer edges for that model #, let me know if you find it. But here is what you need to do to fix this:

Unplug the appliance and take the top and left side panel off.

Follow the hoses from the top down to the pump.

Take the hoses off and blow up them to ensure they are clean and clear.

Take the condenser out and clean it thoroughly.

Clean the ductwork out too.

Take the pump out and clean out any debris blocking it.

Clean out the pump reservoir.

Ensure the float isn't stuck, activating the switch.

Reassemble the appliance and try it out again.

Expert:  Michael replied 2 years ago.
Hi yes it is. Basically its best for us to have the model #. But not needed at this time. You will need that # ***** order the part you need though. Please open the door, and look all around the inner and outer edges for that model #, let me know if you find it. But here is what you need to do to fix this:
Unplug the appliance and take the top and left side panel off.
Follow the hoses from the top down to the pump.
Take the hoses off and blow up them to ensure they are clean and clear.
Take the condenser out and clean it thoroughly.
Clean the ductwork out too.
Take the pump out and clean out any debris blocking it.
Clean out the pump reservoir.
Ensure the float isn't stuck, activating the switch.
Reassemble the appliance and try it out again.

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