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Plumberpro
Plumberpro, Home Appliance Technician
Category: Appliance
Satisfied Customers: 634
Experience:  Heating and hot water heating appliances experienced
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boiler switches off when both heating and hot water is on i

Resolved Question:

boiler switches off when both heating and or hot water is on i have to reset the boiler

Submitted: 2 years ago.
Category: Appliance
Expert:  Plumberpro replied 2 years ago.
Plumberpro :

Hi . just need to go through a few things with you

Customer:

ok

Plumberpro :

Hi . do you get some hot water / heating?

Customer:

yes heating and hot water but then just cuts out

Plumberpro :

How long does the boiler run for until it cuts out . does the hot water run hot , then cold , hoit , then cold ?

Customer:

the boiler can run for 10 minutes 1 hour,2 hours.hot water does not go hot and cold

Plumberpro :

Do you think that it switches off when the hot water is run ? Could the heating be on , then hot water tap opened and you find the boiler has cutout?

Customer:

no can have heating on for minutes or hours without hot water and boiler cuts out,likewise could be using shower and water goes cold,boiler cuts out.last night i had to reset about 6 times before boiler stated up on central heating

Plumberpro :

Ok . it could be either the flame detection probe or the PCB . the probe is the cheapest part , around 25 pounds. So would change this first . if that doesn't do not then change the PCB . they are quite expensive unless you get a reconditioned one. If you live near hanger lane in London there is a place called a link that do these.

Customer:

Ok thanks u have been very helpful

Plumberpro :

Your welcome

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