Hello, my name is***** be patient whilst awaiting responses, I'm not available constantly.Hi Angela, can you tell me what happens if you open the door, turn off the appliance for 3 secs, turn it back on again and shut the door
Also, you say there was a power cut.. do you think the two were related?
Your answers have sorted most of what I needed... Thank you for responding..It seems you have a heating problem.. This could be the thermistor or the heater itself.. one moment whilst I check the parts for that appliance
From the parts available for the product we can surely assume that the fault lies with this C00074000
If you need an Appliance Technician to test the part and associated parts like the supplying PCB then use this link to Find An Engineer local to you
The part I have indicated to you is the Heater with a combined Thermostat.. If this goes faulty, down to eart, it will trip the electric in exactly the scenario that you have described
Hi George, thank you for the suggestion. I'll try the link you sent and see if I can get this sorted.
OK.. I look forward to receiving some feedback on the results... Remember to rate kindly when appropriate
Hi Angela, how did you get on with changing the heater on your dishwasher?
Hi George - apologies for the delay in getting back to you - it's just been one of those weeks! I did as you suggested and got someone to come down and look at the dishwasher using the part number you gave but unfortunately, this wasn't the problem. I've decided to replace the dishwasher as it was becoming more cost effective to do this than to have continual repairs and at least the new one comes with an extended warranty! Thanks for your help and I'm sure if I have any further issues with appliances, I'll be in touch.