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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1464
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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belling farmhouse large oven fault,will not automatically work

Customer Question

belling farmhouse large oven fault,will not automatically work igniter.manual igniter works but no gas coming through
Submitted: 2 years ago.
Category: Appliance
Expert:  Plumberpro replied 2 years ago.
Plumberpro :

Him. Do you have gas to any other gas appliances , ie fire or boiler?

JACUSTOMER-zp1wcnvv- :

of no relevance, need belling cooker engineer

Plumberpro :

Oh well , I am a gas engineer , but if you know a belling engineer is on here then will opt out , to give some more relevance

Plumberpro :

Hi . I was simply going to check you had gas, simple question but a the first place to check with no gas flow. Dobyou have the model number of the stove?

Expert:  Dales-Electronic replied 2 years ago.

Hi my name is***** do work for the Glen Dimplex Group who own the Belling tradename before I take things further can you tell me the model number and its serial number and I will look at the schematics for you

Customer: replied 2 years ago.

not suitable expert.

Expert:  Dales-Electronic replied 2 years ago.
I would be grateful if you would explain why you have given both Toby & I a bad rating, had we given incorrect or bad information then this would have been understood but with our joint experience in this field of 50+ years we were hardly likely to give You a reply that might have had legal consequences with the HSE without at least having the Model Number and serial number of the appliance that you were asking us to advise on.
Expert:  Plumberpro replied 2 years ago.
We are highly customer focused and enjoy helping people, but please work with us a little
Customer: replied 2 years ago.

After getting the wrong expert 1st time, I lost confidence and contacted a local engineer.

Expert:  Dales-Electronic replied 2 years ago.
OK I understand Your point however perhaps you would reconsider you rating
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1464
Experience: I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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