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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9563
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Microwave E-nr H5972NOGB/01, FD 8508 Does not heat up food,

Resolved Question:

Microwave E-nr H5972NOGB/01, FD 8508
Does not heat up food, liquid, does power up but no humming sound and cuts out before end of period
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi I am Tech Michael, I am sorry to hear that.
Please be patient as these are technical issues and I want to guide you the best way possible to save you money and time;-)
Does the fan come on?
Thank you
Tech Michael
Customer: replied 2 years ago.

yes

Expert:  Michael replied 2 years ago.
Thank you
How old is your microwave?
Also dis it ever sound like a loud buzzing?
Customer: replied 2 years ago.

2005

loud buzzing - NO

Expert:  Michael replied 2 years ago.
Thanks,
This is going to need a new magnetron. Its the part that makes the microwaves. Its pretty easy to replace with just a few basic hand tools and I will help you do that.
A word of caution please do not get near the large electrolytic capacitor!!! It can store a lethal charge even when the unit is disconnected from its power source. Don't jump ahead and everything will be fine;-)
The best place to get a new magnetron is Espares, phone: 0844 9777 888.
I will stick with you until this is fixed, please don't forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a great day !
Tech Michael
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