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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9137
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a Haier Wine Cellar Model HVL037ABB

Customer Question

I have a Haier Wine Cellar Model HVL037ABB (or HV1037ABB). The frame holding the glass door has cracked around the bottom hinge bracket and the glass of the door is no longer contained in place. The glass itself is fine. Is it possible to buy a replacement black door frame to re-house the glass..? John XXXXXX *****@******.***

Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Michael :

Hi is it the frame or the door frame that has cracked?

JACUSTOMER-fiunsise- :

The door frame - holding the glass door panel

Michael :

thank you.

Michael :

you will really need to replace that door as its a hazzard

Michael :

The best place to get that is Espares 0844 9777 888

JACUSTOMER-fiunsise- :

I was hoping to purchase just the door frame and re-house the glass panel.Can I purchase a replacement door for this model and at what cost

Michael :

I will help you and it only requires a few BASIC hand tools t o make this repair;-)

JACUSTOMER-fiunsise- :

I am listening

Michael :

As for cost, it all depends on market price so give em a call

Michael :

it changes all the time;-)

Michael :

are you still there?

JACUSTOMER-fiunsise- :

The choices would seem to be: 1 repair the existing door frame, 2: Replace the existing door frame, 3: Purchase a full replacement door. I am based in St Lucia in the Caribbean - so importing a new door will be very expensive - given the heavy weight. Buying a replacement plastic frame would be much cheaper - if its available. If not we have to look at a repair - which will be difficult given the heavy weight of the door. What do you recommend..?

Michael :

Hi replacing the door is easy and the best solution for sure.

Michael :

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Michael :

I would really replace the door, but Espare has the aprts if all you want is to replace the part(s) you want.

JACUSTOMER-fiunsise- :

I have contacted E-Spares and they do not stock parts for Haier Wine Chillers. They only do Haier Fridges and Freezers. Unfortunately this chat has not led to any progress with solving my problem.

JACUSTOMER-fiunsise- :

Poor Service - only because I have made no progress. I had contacted e-spares before entering this chat - and was hoping to get beyond that point.

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