Hello, my name is***** be patient whilst awaiting responses, I'm not constantly available.Can you not power the appliance again?
No I can not open it !
Please... Do not rate the response until I have completely understood your problem and given you an answer... Don't forget, I am not there with you so can't see your situation..Now, please tell me, can you not remove the coffee maker and then re-power it and replace it... and if not, why not?
OK, I think you are asking me how to pull it out of the unit .... Is that right?
OK I shall find you the installations for installing / uninstalling...
I am not being impolite, but I need to ask you what your best language is... The files are very big so I need to get it in the best language for you if I can
ok thank you
after the number that you have given me there is a / and a 01, 02, 03.... 09... Do you know which is your machine?
Here is the installation instructions from NeffC77V60N2GB Installation Instructions
This has most languages in it.. including Italian and English
According to the manual it slides out on rails
OK... why have you now rated me bad service
I have sent you the instructions in both English and Italian
The instruction is there in the manual
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries ~ I have attached a demonstration link which shows clearly where the release button is that George has mentioned earlier - hope that helps, if so kindly rate my service. https://www.youtube.com/watch?v=8GJ0LVaXiGI