Hello, my name is***** be patient whilst awaiting responses, I'm not constantly available.Please describe to me fully what the appliance is doing
The washing machine turns on. The door opens. But i am unable to start a cycle ... it just beeps at me when i press the buttons or turn the cycle knob. I have unplugged the washing machine overnight to see if it resets itself but still have the same problem. To switch it off i have to push the on off button which does a 3 2 1 off process then turns off
When you switch the machine on, is the START/PAUSE indicator Green and slowly flashing?
The start pause is flashing green yes
can you tell me.. Is the child lock button lit?
Yes it is
Press and hold it for 3 seconds until it goes out
It is off now
now try your wash
Omg no way... thank you
I tried everything
Very happy now :)
I am going to send you a link to a manual for you to download
Ok thank you
Please remember to rate kindly on exit :)
Did you download the manual?
I click on the link and nothing comes up ...
Yes, the link is working.. the file is on my dropbox, click and wait, it will download... let me know when you have it so that I can then remove it please
Oh right ok thank you i will do that
Still having trouble getting that file but i am on my phone doing this
Oh, it may be very slow on a phone.. as it is a large PDF file
it should open a page that has the a download button at the top right of the page.. you need to click that button to download the manual
It is working as I have just done it on my phone
Ok i know my wifi isnt very reliable where i live
Is there any way it can be sent to my email address
Only by offering you an Additional Service... But, can you not log onto here using a computer?
Ok not to worry. Thank you again. Feel a plonker not realising the prob myself
No my pc is broken. Luckily i have this phone
When you have a problem, the first thing on your mind is always the answer to the problem, no the resolve, so the resolve is not always easy to see.I have sent you the request... That will allow you to get my details and I can then send you the file..
Thank ýou . Very happy