Hi, my name is ***** ***** I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. If you have a buildup of ice in the freezer it may not be the setting. If the door seal is not sealing or items are blocking the incoming vent that will cause excessive freezing. Check the door seal is intact and sealing. Remove all items from the freezer and unplug it. Leave the door open and allow it to completely defrost. Leave it unplugged and open for at least 24 hours and then clean the inside. Replace the door seal also if it
Is ripped, worn or hardened from age. When the door is not sealed the freezer will continue to run and also cause frost buildup.
Hi Mike, thank you, ***** ***** I ideally want to know is what setting the freezer should be on so that it works correctly. I am asking as I no longer have my manual and therefore cannot check myself. Many thanks
The optimal setting is 4. That is the setting that should keep it just below freezing.
Is the button the door switch button? Does it turn off the light when the door is closed?
Is the temperature control on the outside (I could not find the manual either but I do have the service manual for whirlpool)? What is the other button labeled as?
The button in question is the humidity control. That also may have been the cause of the frost. You would want that off.
You are very welcome. I am glad to help. Mike