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Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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hi, my hotpoint aquarius tcl770 dosent work, no lights, no

Customer Question

hi, my hotpoint aquarius tcl770 dosent work, no lights, no life whatsoever........ive replaced the fuse, plug and flex.......... tried several different sockets and still nothing. can you help?
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
Customer:

Hi, welcome to Just answer

Customer:

How old is it ?

Customer:

and how did the problem start ?

JACUSTOMER-a8qr7zls- :

5yrs old, problem arose over a year ago and one day it just wouldnt work or even light up......

Customer:

ok and it was heating fine before this ?

JACUSTOMER-a8qr7zls- :

yes no problems before.

Customer:

ok

Customer:

the problem seems to be with the control module that is bad and will need replacement

Customer:

a new one will cost around £70

JACUSTOMER-a8qr7zls- :

control module...... is that the "board" behind the controls?

Customer:

Yes

JACUSTOMER-a8qr7zls- :

ok, ill just take it to the skip?

Customer:

ok, if you want to buy a new control board it is available here for £77

Customer:

If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

Customer:

Why is it poor service ?? what else do you want to know ?