Hello, my name is***** be patient whilst awaiting responses, I'm not constantly available.Is this just one plate and is it when others are on at the same time
It is on one plate only, the larger ring on the right hand side. No other areas in use at the time
I would suspect a fault in the plate itself... sorry
so a replacement plate is required? Is that the fix?
The problem with induction hobs is that the power board and plate link together so it can be either power-board or plate.. Since the fault does not occur whilst using the other plates then I would presume responsibility being of the plate as opposed to the board.
A new plate should fix the problem
The 1 that you see usually means that it has detected an error
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If you let me have the model number I shall try to find the part information for you
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things have moved on, called out a repair service and their sub contractor arrived, broke the glass top trying to remove from the work top. Work top also damaged, it was apparently sealed (mastic) in place.