How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
26760916
Type Your Appliance Question Here...
Dales-Electronic is online now

I see De Dietrich has gone into liquidation - My pyroclean

Resolved Question:

I see De Dietrich has gone into liquidation - My pyroclean on my double oven (4 years old) does not seem to be working. Is there any number I can contact now?
Submitted: 3 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 3 years ago.
Dales-Electronic :

Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries

Customer:

I think what I need is a local person who can come to fix this - I have gone on to De Dietrich website but no joy!!!

Dales-Electronic :

Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries

Customer:

When are you there - I cant wait all day

Dales-Electronic :

Right the situation with DeDeitrich is that existing warranties will be honoured but those out of warranty will not be covered, I can give you a list of engineers from whom you can choose or alternatively the national service company that will do the work for you but at extra cost

Customer:

Not sure how long the warranty lasted - we do not have an extended warranty but the appliance is 4 years old. We live in Surrey so perhaps some names and numbers would be helpful - thanks

Dales-Electronic :

Try this site, it has the largest number of engineers who work to a code of practice ~~ http://www.ukwhitegoods.co.uk/search/find-an-appliance-engineer.html ~~ you can select from the drop down menu what type of repair you want and it will list those in your area able to do them.

Dales-Electronic :

If this has been helpful kindly rate my service, this does not exclude you asking further question, just allows the system to note that the information was supplied. There is no further cost for further questions as I am now going to switch to Q & A mode which is free. Ian

Dales-Electronic and other Appliance Specialists are ready to help you