Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries
The first thing that I would do is check that the appliance is actually heating the water, if not then most likely you will have a faulty heater that will need changing. If you need help with this come back to me ~ Ian
Many thanks Ian. I have determined that the heater element has failed (10 years old, not bad) and I have replaced it with a new one.
I am determined to get just a bit more value out of my £20 consultation, if that's OK :-)On the same washing machine, the LCD display shows text which is partially corrupted. The upper line of text is unreadable. The lower line of text is mostly intact and readable. The back light is working OK. No fault codes are reported. I can do washes without the digital readout but obviously it's annoying. It appears that the PCB sends correct data to a fragmented digital display. Is this a replacement job (expensive as the LCD unit is soldered on to the board) or do you think the LCD display module can be mended?
Sorry I did not reply yesterday I am away on business at the moment but will be back tonight ~ if you can do me a favour and give me the appliance ENr on the rating plate I will see what is available. In the meantime just try this, with the power off unplug each of the timer connections an reconnect just in case you have a loose wire and come back to me with ENr and results ~ Ian
I have checked the PCB assembly on the back of the fascia.(BTW, the LCD module is buried inside and access to it is difficult.)Couldn't see any loose wiring connections. Refitted the fascia panel.Switched washing machine back on.The display corruption still there.It looks like a horizontal line of pixels in the upper line of text is failing to display.What this means in practice is that certain menu functions (pre-wash, signal, child lock, clock and winter/summer time settings) are nearly impossible to read and therefore set on the display.
Hi Ian,The display module is sold online for a whopping £110+ !!So I think I'll operate the machine using just the standard dial program settings. At these prices I reckon I can get by with a broken LCD display.Many thanks for all of your help.Peter
OK I will see if I can find you a source of refurbished timers, I have two companies that carry out repairs to these but not sure if they do this specific one ~ Will keep you in the loop, if you could just rate my service, I can shift this off the system but allow us to have a question and answer status without further cost to you . Ian