How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

Hello I have a WT361 washing machine and I can't open the

Resolved Question:

Hello
I have a WT361 washing machine and I can't open the door
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Michael :

good morning?

Michael :

how old is your washer?

Customer:

Not sure but quite old

Michael :

ant error messages and what will the machine do now?

Customer:

no error message and the door lock light is out

Michael :

Thank you you simply have a failed lock mechanism. Its easy to replace with only a few basic hand tools

Customer:

Ok, I have insurance cover so Ill let them deal, just wanted a quick solution, thanks

Michael :

the best place to get a replacement part is Espares phone :0844 9777 888 I will help you no additional cost;-)

Michael :

please remember to rate my service before you go and have a great day!

Customer:

No problem thanks for your help bye

Michael :

:-)

Michael and other Appliance Specialists are ready to help you