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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9308
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have an AEG Lavamat 74650-76650 and the other day stopped

Customer Question

I have an AEG Lavamat 74650-76650 and the other day stopped half way through a cycle and turned off...and will not turn back on. Checked the fuse in the plug and it is not that so wondered if you could help me with this problem?
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi I am Tech Michael, I am sorry to hear that.
Please be patient as these are technical issues and I want to guide you the best way possible to save you money and time;-)
Are there any signs of life on your machine?
Thank you
Tech Michael
Customer: replied 2 years ago.

thanks

None what so ever

Expert:  Michael replied 2 years ago.
Hi and thank you for that.
This is a failed control board. Its easy to replace no soldering either;-)
The best place to get that is Espares, phone: 0844 9777 888.
I will help you if you need.
I will stick with you until this is fixed, please don't forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a great day!
Tech Michael
Customer: replied 2 years ago.

how do we get back to talking to you once we have the part if we have closed the internet window and are still having trouble with the machine.

I have looked on espares and cant see the part, is it the CONFIGURED ELECTRONIC,EWM2500

http://shop.aeg.co.uk/search?ssv=91452553900&prpp=150&customFields=edmx%3DA&customFields=eds%3DP09143044709&customFields=edProdDate%3D20080606&customFields=edProdNo%3D914

Expert:  Michael replied 2 years ago.
Hi when you rate, I will keep a lookout for you and all you need to do is simply reply to any of our messages. Then I will see that and respond;-)
Have a great day!
Tech Michael
Customer: replied 2 years ago.

Is that the part i need then?

how will i get back to the messages if i turn off my computer as this window and messages will be lost?

Expert:  Michael replied 2 years ago.
Hi yes you need the main control board;-)
Expert:  Michael replied 2 years ago.
e
Customer: replied 2 years ago.

hi i have fitted the part and the lights come on but nun of the programs work?

Expert:  Michael replied 2 years ago.
Hi Lee,
They may have sent up a board with an unprogrammed prom.
Please ask the if that is the case and let me know.
Thank you
Tech Michael
Customer: replied 2 years ago.

it says its a CONFIGURED ELECTRONIC,EWM2500 dose that mean anything to you?

Expert:  Michael replied 2 years ago.
Hi Lee, not really. Sometimes and I dont know why, they will send the new board, with a non programmed IC, silly as that is.
But its cheaper to get a board with a preprogrammed IC already in place. You can also have an appliance etch come out to do this but thats more money;-(
I will stick with you but since this has been so long, please rate and I will stick with you. It will not cost you anything further to rate;-)
Thanks for understanding.
Tech Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9308
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Hi, they can't tell me if its unprogrammed or not. Do you know of anywhere where we can send the board to have it programmed?

Thanks

Lee

Expert:  Michael replied 2 years ago.
Hi Lee, the best thing really to do is have appliance tech come in and do that for you, Im not sure where you could send it, but if your board has a plug in(not soldered chip, you could simply replace it with one that is programmed. Thats crazy that they dont know if the IC is programmed.
I will check to see on this for you.
Thank you *****

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