Hello, my name is***** be patient whilst awaiting responses, I'm not constantly available.This code is indicative of a blockage in the pumpThe pump is supposed to try for three short bursts before completing a full pumpI would firstly suggest lowering the drain hose of the appliance to a bucket and try to drain it again to see if there is debris in the hose itself... If it completes the drain then we can look further
Could you also supply the E Nr and FD of the product please... It can be forund on the metal uppper part of the door
The E no is S51M53X0GB/16
I have tried lowering the drain hose to a bucket but pump still doing the same thing
Sorry that was meant to say 'hello George'
Hi, The only number I can find that might be a model no is SM6P1F. It's about 4 years old
Thanks I'll contact you when I have it
Thanks, ***** ***** in touch soon.
Thanks I've ordered it and it should be here on Monday. I'm a bit confused by the number of people advising me, I thought I was being passed onto a different person but then the first one comes back. I'm not familiar with how this thing works, but one will do thanks.
Hi, I now have the part so would be grateful for any advice on installation.
It will be difficult to get the unit right out as it is very tightly fitted: I'd prefer not to disturb anything if possible. What would I need to do to access it from the front and how difficult is it?
Awaiting your response Michael, I can't do anything until I hear from you.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries ~ I cant see anywhere in your chat where you have given a model number, can you advise if the dishwasher now you have it on its back has a removable base plate, ie can you take the bottom off?
Thanks, ***** ***** been waiting over four hours for advice now and can't use sink etc as dishwasher disconnected.
Please can you tell me how the cover removes as it isn't obvious at all.
It doesn't have a top as its a fitted unit. Not sure how to remove side panels. Any ideas?
OK, I have located pump and disconnected the power supply to it. How does the unit remove?
If you look at the new pump you can see latches that fit onto the existing housing and a small peg that locks the assembly. Noting the position of the old pump, unlock the peg and twist the pump, it will only go one way until it comes free of the housing. Once you have done this smear either washing up liquid or Vaseline on the new pump o ring and with gentle force push and twist the new pump until the peg latches. Reconnect the electric connectors and the job is done. Sides on and back into the slot having reconnected the water, drain and electric up. Test and confirm correct operation. Once you are happy kindly rate my service so we can finally close down the job ~ Ian
Thanks Ian, I am happy to rate your advice as Excellent, but when I try to do that it says I will have to pay again as apparently I have already rated a previous expert. However that expert passed me straight on to someone else and then asked for a rating.