hello, is your heater electric, also is the control on that heater or in a central location?
are you there?
On the heater
thank you for that information, how old is your radiator?
thank you, ***** ***** any sign of life fron that radiator?
Yes Radiator will heat up when switched on but will not respond to controls
also may I have the model # ***** your radiator?
thank you for your patience ;-)
Dimplex Duoheat model Duo300i
thank you, ***** ***** in the UK or the US?
the problem is in the controls not the actual heater and that is a good thing, its easy to replace and I will help you there as well, no additional cost
Thank you. What should I do?
do you mind replacing this part as it will need to be replaced, its pretty easy to do with just a few basic hand tools
one minute please
please visit this site and then call them to order the heater control. when you have it in hand I will help you replace that ;-)