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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a Potterton Housewarmer back boiler and it is not working

Resolved Question:

I have a Potterton Housewarmer back boiler and it is not working at the moment, there are no lights coming on at the side, green or red even though the timer in the cupboard is working as usual. Any ideas
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi I am Tech Michael, I am sorry to hear that.
Please be patient as these are technical issues and I want to guide you the best way possible to save you money and time;-)
Please remember these are technical issues and may require some back and forth conversation to sort this out.
Is your boiler gas?
Also do you have the model #?
And when did the unit seem to fail like this?
Thank you
Tech Michael
Customer: replied 2 years ago.

It is gas and the only details I have is it is a Potterton Housewarmer Legend

Expert:  Michael replied 2 years ago.
Thank you,
Do you know when it failed?
Thank you
Tech Michael
Customer: replied 2 years ago.

It has been on and off for the last two weeks although the last couple of days it hasn't been coming on at all before that it seemed to come on when it felt like it.

Expert:  Michael replied 2 years ago.
Thank you, ***** ***** has it been since you have this unit professionally cleaned?
It should be done once a year to keep it running. What happens is dust and soot gets on the inner workings and will not allow the unit to run properly.
Thank you
Tech Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9505
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
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