Hi just reading through your description.
Are your programmers and wiring centre right next to each other?
I've never seen a "wiring centre". No idea what that is!
Bit baffled. My email says I was sent an answer at 16:21 (and that it took the system till 16:21 to verify my payment - over 1 hour!!
Although it said someone is online, now it says "offline".
My rating is for the website rather than your advice - apologies
Well , I'm on now , do you still want vhelp?