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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9193
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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We have a baumatic oven BT2760SS and require new control knobs,

Customer Question

We have a baumatic oven BT2760SS and require new control knobs, however we can not get replacements due to them going into liquidation can you advise on a suitable replacement especially the temperature control knob on the mail oven
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi, how old is your oven?
Thank you
Tech Michael
Customer: replied 2 years ago.

bought in 2004

Expert:  Michael replied 2 years ago.
Thanks Rae,
where have you tried to get these knobs?
Thank you
Tech Michael
Customer: replied 2 years ago.

baunatic and most other web sites

Expert:  Michael replied 2 years ago.
Thanks Rae,
Please try these places.
Espares phone: 0844 9777 888
Baumatic4spares: 0844 55 72 510
The second one should have suitable replacement control knobs for you as they are pretty standard;-)
I will stick with you until this is fixed, please don't forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a great day Rae !
Tech Michael
Customer: replied 2 years ago.

tried both of them neither have them

Expert:  Michael replied 2 years ago.
Hi Rae, I will check further for you and I will be back with you as soon as I find them for you. But since its Saturday, it may take until Monday until I have that information for you.
Thanks for your patience.
Tech Michael
Customer: replied 2 years ago.

ok Micheal as soon as you can please, i assume this is a one off payment of £ 27 please let me know

Expert:  Michael replied 2 years ago.
Hi Rae, yes you only pay one time and you already did that ;-)
All you need to do is rate my service and we are locked in;-)
Have a great day!
Tech Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9193
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

hi Michael, We have not had any more information from you on this matter, can you please let me know if you managed to find the parts Regards Rae

Expert:  Michael replied 2 years ago.
Hi Rae, I'm still working on that for you but have you tried these guys?
http://www.buyspares.co.uk/cooker-oven/bt2760ss/knob/catalogue.pl?shop=baumatic&path=110822&model_ref=67047&refine=knob
Customer: replied 2 years ago.

unfortunately , this was no help, I tried all the names you said + others no one had the correct control knobs, even hoover/ candy did not carry the temperature control knob and said they are all obsolete so I suppose we have gone as far as we can go on that one for now, unless someone scraps a cooker of the same model . regards Rae

Expert:  Michael replied 2 years ago.
Hi Rae,
there are other way to find knobs that will fit.
you could for instance remove one of the controls or an old knob and send it to a parts supplier and they can match that up to ones that will fit. They will look different but will be new and they will work.
What do you think of that idea?
Tech Mike

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