Hello, my name is***** be patient whilst awaiting responses, I'm not constantly available.
Have you checked the brushes on the motor?
One moment .. Please let me check the type of motor on your appliance
There is a label on the rear of the appliance... can you give me the model number from that label, together with the serial number please
I have checked the motor for that model and it is a Three Phase Induction Motor so we can count out the brushes....
You will need to check the connections to the board from the motor... WARNING: Be careful, the board holds charge for upto 15 mins after being disconnected from the mains.
Check that the cables are plugged in correctly.. If necessary pinch the end of the cable (with fingers only) to tighten the grip on the board
As you are looking at the back of the machine with the panel removed.. the board is usually on the left...Please take heed of the warning,,, the board can sometimes give quite a belt if you don't allow it time enough to discharge
If you remove the connector from the board for the motor.. pinch it.. then replace it.. this can sometimes solve the problem...Alternatively, the problem will be with the board or the motor itself
Since you had an F11 problem too.. It is my opinion that the fault will be with the board...Would you like the address of a board repairer?
One moment please
EMW ElectronicsThe BarnMillfieldOxtonNG25 0TDUnited KingdomTelephone: #0115-9652118
Did you try pinching the motor cable connection?
Ok.. I hope that works for you.. Less costly
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Yes.. But if you contact those people I gave you the address for.. they will repair the old one...This is a common fault... The code F-01 actually means that the motor triac on the board has been damaged.. but I put you through the statges we go through as sometimes it is just a poor connection that causes the error code