Hello, my name is***** be patient whilst awaiting responses, I'm not constantly available.
Have you checked that the door seal is sealing properly
Also.. when you attempted to clear the drainage hole.. did it clear properly
door is ok. how do iknow if drain clears? what is best way to cler it?
slowly pour some kettle-hot water down the hole
I usually use a straw to clear it
could it be anything more serious?
As long as the temperatures are correct inside the fridge then usually it will be a blocked drainage hole or a defective seal
Can you check the seal... Using a card, shut the card in the door, then try to drag it around the seal... You are looking for any areas were there is no resistance to the pull
Can you check the temperatures?