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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 996
Experience:  Worked on appliances for more than 15 years
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I have aDW 686 Beko dishwahser

Resolved Question:

..  It has flooded this morning I have aDW 686 Beko dishwahser.. It has flooded this morning and wont pump out

No noise on turn on, Press start and 1/2 load gives cycling error re2 er 3 er9

Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is it ?

KevinWhiteJA :

and it give three different errors ?

Customer:

2 years old, it seemed to cycle through the errors

Customer:

is there a seeting to get the pump to work

KevinWhiteJA :

Please unplug the unit and plug it back after around 2-3 minutes...simultaneously press and hold the start button for several seconds... let me know if it resets the cycle or the start light will flash?

Customer:

er 2 er1 er 9 comes up flashing

Customer:

on p0

Customer:

I did press the power button and the start button

KevinWhiteJA :

OK

KevinWhiteJA :

please pull the unit out and then remove the kick plate & tip it backwards around 45 degrees

KevinWhiteJA :

also check if there are any leaks somewhere

Customer:

OK will do but it will be in around 30 minutes as I have just got a phone call I need to deal with !

KevinWhiteJA :

no problem, let me know how it goes

Customer:

ok its now been tipped 45 degrees.. No obvious leaks..

KevinWhiteJA :

please check if it works now or is it still giving those errors ?

Customer:

still gves errors, there is sti water in it. I have justrun itthrouegh the quick cycle and it is not draining still..

Customer:

so it stops when it get to thepump out part

KevinWhiteJA :

ok do you also hear a hum from the pump ?

Customer:

I dont think the pump hums?

KevinWhiteJA :

OK, basically you will have to clean it completely ...to do this take off the outer panel and then the bottom panel under the door, after you see the drain pump twist it out. After the pump comes off clear everything insider and then refit to see if still you get those errors...let me know how it goes.

Customer:

I have the front plate off which is he drain pump is theree a diagram

KevinWhiteJA :

Beko DW686 Motor & Spray Pump
Full Size Image

KevinWhiteJA :

This is the drain pump of your unit

Customer:

got it, undid the cable tie and twisted, there was a small piece of glass in the pipe it seems ok now....

KevinWhiteJA :

great, so it works fine now ?

KevinWhiteJA :

If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

KevinWhiteJA :

Thank You

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