Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries
Can you give me the product code please Tony its on the rating plate also know as the pnc number ~ Ian
prod code ********* /p>
OK the computer has blocked out the number could you resubmit it putting a # ***** the number and it will then come through ~ thanks, ***** ***** thinks you are trying to send me your telephone number ~ Ian
the prod number is #916725603
Hi Tony and good morning ~ I am going to move us over to a question and answer session, will come back to you in a mo
OK just looking up the details Tony will be back in a moment, forget the bit about the chat being over above its just computer generated ~ OK Im going to walk us through this I will start with the obvious and then move down to the more technical in an attempt to resolve the problem. Firstly have you checked that the condenser has been put back in its slot and then been pushed firmly in, also check that the door has latched properly. Is the plug firmly in its socket ~ what can you hear when you press the start button?
hi are you still there???
Have done all above. when I press on /off button "it" lights up but nothing else. when I press the start button NOTHING happens
OK to save me looking up the parts list are you able to take the top off the dryer?
top off have checked all connection still nothing
OK I think from what you have told me that you either have a fault with one of the switches, ie the door interlock, the water container switch or you have a fault with the main control board. Are you able to check the switches out with a multimeter?
no cannot check multimeter.
It seems I am knackered, Thanks for your support You have been helpful but I am not sure you were worth £20 !!
I will give you a smiley face