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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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Camcorder VL-E37H Cassette will not eject. Any solution?

Customer Question

Camcorder VL-E37H Cassette will not eject. Any solution?
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
Customer:

Hi, welcome to Just answer

Customer:

how old is it ?

JACUSTOMER-g9ny8ybi- :

30 years at a guess.It was working 6 months ao!

JACUSTOMER-g9ny8ybi- :

hello

Customer:

OK

JACUSTOMER-g9ny8ybi- :

Is there an answer?

Customer:

yes a moment please was writing it

JACUSTOMER-g9ny8ybi- :

OK My mother's maiden name was White.

Customer:

:) the problem is with the door mechanism which is either stuck or broken

Customer:

you will have to remove the upper door and then take the cassette out

Customer:

check this video

Customer:

this will give you an idea on how to do it

JACUSTOMER-g9ny8ybi- :

ok

Customer:

please let me know how it goes

JACUSTOMER-g9ny8ybi- :

ok.Video shows door virtually falling off. Will check mine later.Thankyou.

Customer:

If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service ...Thanks

KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Sorry to be so long replying.I'm not so fast as I used to be!The video was alright except it negleced to say how to drop the door.

Expert:  KevinWhiteJA replied 2 years ago.
In your model, can you see the screws to take the door off.
Customer: replied 2 years ago.

The problem has been solved. Why do we always look for difficulties when the answer is the easy first step. Bad connections!Thanks anyway. I really should know better !!

Expert:  KevinWhiteJA replied 2 years ago.
Oh okay, I thought you have already checked...Thank You

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