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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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my super cool and super freeze lights keep flashing and i am

Customer Question

my super cool and super freeze lights keep flashing and i am unable to turn them off
i have a FF200LG
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Michael :

good morning

Michael :

how old is your fridge?

JACUSTOMER-sr41zjmp- :

no idea got it from the people we bought the house from

Michael :

are you there?

JACUSTOMER-sr41zjmp- :

no i am at work

Michael :

how old is your freezer?

JACUSTOMER-sr41zjmp- :

no idea

Michael :

is there any heavy frost on the rear wall inside the freezer?

Michael :

I need to know these things to help you with this

JACUSTOMER-sr41zjmp- :

none all that looks ok checked last night

Michael :

thak you

Michael :

is the temp holding well?

JACUSTOMER-sr41zjmp- :

yes

Michael :

Ok thanks, ***** ***** have is either a bad sensor or that the unit simply needs to be reset

JACUSTOMER-sr41zjmp- :

how do i reset

Michael :

please try this first...unplug the freezer for 1 full hour

Michael :

let me know if the flashing stops after that

JACUSTOMER-sr41zjmp- :

i wont be able to do that until i get home tonight

Michael :

if it does, great, if not though get back with me and I will guide you on what you need to replace to fix this

JACUSTOMER-sr41zjmp- :

what time ae you there til

Michael :

thats ok, if you will rate my service i will set us up on a Q & A so you can contact me anytime, no additional cost;-)

JACUSTOMER-sr41zjmp- :

ok will do, thanks

Michael :

have a great day!

JACUSTOMER-sr41zjmp- :

and you

Michael :

Thank you, ***** ***** you later on

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