How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George-Allsorts Your Own Question
George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
19471162
Type Your Appliance Question Here...
George-Allsorts is online now

i have matrix ms001 ms002 single oven while cleaning frontpanel

Resolved Question:

i have matrix ms001 ms002 single oven while cleaning frontpanel i have erased the markings can i get some one to help
Submitted: 3 years ago.
Category: Appliance
Expert:  George-Allsorts replied 3 years ago.
George-Allsorts :

Hello, my name is***** be patient whilst awaiting responses, I'm not constantly available.

George-Allsorts :

Please allow me a few minutes to see what I can actually assist you with.

Customer:

when can youcall

George-Allsorts :

one moment please

George-Allsorts :

How old is the appliance please?

Customer:

about 2 years

George-Allsorts :

OK thank you... I am just having a look at the parts list for your appliance... I shall be back momentarily

George-Allsorts :

OK.. Are you needing someone to call out to your appliance?

Customer:

can this be made write if so how much

George-Allsorts :

This can be made right, yes... It requires replacement of the complete control fascia, but that itself is not too expensive...

What area to you reside in?

Customer:

blackburn lancs bb12du

George-Allsorts :

One moment please...

George-Allsorts :

OK... the part you require is part number #5045381917856

This is not an expensive part... Normally under £25

George-Allsorts :

I can give you the details of someone who can get you that part and then arrange to come and fit it... Obviously the cost of the engineer is upto that engineer.. Do you wish me to do that?

Customer:

see how much he will charge me first

George-Allsorts :

Yes, you must ring to discuss that with him... that is between you and him

George-Allsorts :

Do you wish for me to give you the details?

Customer:

yes please

George-Allsorts :

East Lancs Domestic Appliance Repairs
Burnley
Phone: 01282 708900
Mobile: 07976 356629

Can I ask you to take a moment to rate my responses so far? Please use the smiley faces which you should now see. Please remember you are rating me personally.
This will close our chat but you can still come back to me if you need more help

George-Allsorts :

Do you wish me to give you another contact so that you can choose the best one for you?

Customer:

when i ring them do i say your name and give details

George-Allsorts :

You can if you wish, maybe you will get a better deal that way

Customer:

please give me another name

George-Allsorts :

Pattersons Quality Service Ltd
Stockport
Phone: 0161(###) ###-####/p>

George-Allsorts :

My recommendation is for the first one

Customer:

ok will ring in morning thanks for the help will i be charged 20

George-Allsorts :

I do not know.. I only give the advice, I do not deal with monetary matters..

George-Allsorts :

We give advice and get rated on that advice

Customer:

ok thanks

George-Allsorts :

You are very welcome

George-Allsorts and other Appliance Specialists are ready to help you