Hi Michael the machine is a Pfaff classic style quilt 2027 I have had it for about 6 years.
The top thread seems to be getting caught on something on the top of the case towards the front and wrapping around it .I have to take the bobbin out and if the needle has only gone down once i am able to pull it out from the top but if it has gone down more then once it is tangled and takes getting something to untangle it bit by bit
the top thread is running freely
Hi Michael Thanks for that will find somewhere to take it in.What causes this to happen and can i prevent it happening again
thanks i have been using it alot