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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Hi, Have a replacement Neff built in oven/microwave combo. There

Resolved Question:

Hi,
Have a replacement Neff built in oven/microwave combo.
There is square of plastic "film" over a plastic fitting on the top. The film appears to be marked with "do not remove" symbols, but it seems strange to have film like this on the top of an oven.
Can you please confirm whether or not that film should be removed ?
Thanks
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Michael :

hello

Michael :

may I have the model # ***** your combi?

Customer:

C67P 70N 3GB

Michael :

Thank you

Michael :

does the plastic cover any vents, probably not

Customer:

it looks like it might .... hence my concern ... it has a symbol on each corner appearing to show it being peeled off but with a circle round it and a diagonal line through it, like a no-smoking type sign

Michael :

thank you, ***** ***** remove that for this application. It really serves no purpose other than to protect the unit during shipping and installation;-)

Customer:

ok .... but then why the four apparent "do not remove" symbols ?

Michael :

they are there because they want that covered during the process. Additionally, you can leave it in place as its not plastic but a teflon type of material so it wont burn

Michael :

its just how they do things these days, but I would remove it ;-)

Customer:

Makes sense - at least more sense than those silly symbols :-)

Customer:

Thanks very much

Michael :

eventually it would peel off on its own due to the heat

Michael :

your very welcome have a great day!

Customer:

I'll get rid of it ... have a great day yourself.

Michael :

:-)

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