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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Hi I have a CDA Integrated fridge freezer. It isn't frost free

Customer Question

Hi I have a CDA Integrated fridge freezer. It isn't frost free and I don't understand how to change the temp so it doesn't keep freezing up. The freezer freezes up so much that u can't even pull the drawers out. It was originally on 1 so I changed it to 3 an in left the freezer door open overnight thinking it would all melt but it just freezer up again please help
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

By leaving the door open, the compressor will run all the time in an effort to keep the temperature low. This is why it overfroze.
If you let me have the model number, Ill look for the manual for you, this will explain how to adjust the temperature

Thanks
Rob
Customer: replied 2 years ago.

Where can I find the model number

Expert:  Rob replied 2 years ago.
Remove the bins, its often there on the side
Customer: replied 2 years ago.

Ok I have fw870 220-240 v-50 hz

Expert:  Rob replied 2 years ago.
Hi
Thanks

Hi
Please go here (just click on the word ”here”).
Wait for the page to settle, ignore the adverts then click the download button. You are looking for the Media Fire file.This is a PDF file so you can save it or print it for future reference..

This is the manual for your model and explains how to change the temperature settings etc

Can I ask you to take a moment and rate my responses so far? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help
Thanks
Rob

Customer: replied 2 years ago.

It says the file is not valid can u tell me what it says please so I can do the necessary to fix it

Expert:  Rob replied 2 years ago.
Hi Aysha

There should be a single thermostat in the fridge compartment

Set this to 1
The higher the number, the colder the freezer will get

You should turn the unit off for at least 12 hours first and allow it to totally defrost FIRST!

Check the door seals and always make sure the door is firmly closed

Can I ask you to take a moment and rate my responses so far? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help
Thanks
Rob


Customer: replied 2 years ago.

Ok I will switch it off for 12 hours and see if it works

Expert:  Rob replied 2 years ago.
Hi Aysha

Plese check the door seals and set on number 1

Please dont forget to rate now as this is the only way I get credit for spending my time helping you today
This does NOT cost you more and you can still come back to me later

Thanks
Rob

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