OK, so this is in fact the filter hose and not the main drain hose
There have been two vesrions of this.
If you have the removeable back panel, turn off the power and remove the panel
Look in there and youll see th hose pushed through, next to the filter and pump, pushh it back untill you can grab it from the outside
turn off the power and lean the machine back and get someone to hold it.
Look under the machine and you will see up into it.
Youll see the hose there, push it back through and pull it back from the front
If you need more help, please just ask
In the meantime,
Can I ask you to take a moment and rate my responses so far? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help