Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just answer
how old is it ?
at least 5 years
OK, can you please press and hold the start button for around 15 seconds and see if it resets the control
ok will do
is that the power button or the start button
no difference still on
have you tried to leave it unplugged for few mins ?
yes at least 5 minutes
then it just displays what cycle it was set on
and it was working absolutely fine earlier ?
it was yesterday, but I had a problem switching it on, eventually it switched on and completed a cycle
I think the problem is with the door interlock mechanism that is bad and will need replacement
the control thinks the door is open and so will not start at all
it appears to lock properly ?
Yes, what happens if you try to start a cycle with the door open ?
then surely I should be able to switch it off at least, on and off
please try and let me know
the light won't go off because the control still believes that the door is open
ive tried a cycle with the door open, the digital display changes and shows the cycle time but dosent activate, if the door is shut then its the same response
so it is the door interlock
display changes so the control board is fine
it wont even start to fill because the control detects open door
ok so I need to get a door interlock, are they hard to fit
is it normal not to be able to switch it off then ?
You can buy it from here and please check this Video, it will help you if you want to replace it yourself
you can leave it unplugged
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