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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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Hi Got a beaker freezer TZDA504FW Serial number0910999309compressor

Resolved Question:

Hi
Got a beaker freezer TZDA504FW
Serial number0910999309compressor working, fan working but no cold air. Have thoroughly defrosted but still not cooling. Any ideas
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello, my name is***** be patient whilst awaiting responses, I'm not constantly available.

For what reason did you initially defrost the freezer unit?

George-Allsorts :

-----------------------
Can you go to the rear of the freezer and tell me if the compressor is running...

If it is not running, is it warm?
If it is running, is it cool, warm, or hot?...

Customer:

Hi george

Customer:

Hi George defrosted after it broke down, beko said it may be iced up but there was very little ice in it. The compressor is running, I have just turned it on again . I will leave it for 30 mins or so and see what temp it is. Thanks. Paul

George-Allsorts :

Thank you Paul... I will be available at some point this evening.. I will pop in and out; if I am not here just leave me a message

Customer:

Hi George. been on for 2 hours. Compressor warm but the big cooling fins on the back of the freezer are cold. Sorry it's so late. Paul

George-Allsorts :

And the temperature inside?

Customer:

Still not cooling at all, same as outside temp

George-Allsorts :

Is the comressor running all the time?

Customer:

Yes

George-Allsorts :

OK... You are short or empty of refrigerant...

Customer:

Is that fixable or is it the end of the freezer!

George-Allsorts :

'Short of' most probably, as normally if you were empty then the compressor would be hot...

Yes, fixable... You need to top-up the unit with refrigerant... What postcode are you in?

Customer:

CV77AR coventry

George-Allsorts :

OK... one moment

George-Allsorts :

Here are a couple of appliance technicians in your area...

Concept Service Ltd
Nr. Ludlow
Phone: 0844(###) ###-####br/>___________________________________

Future Appliances
Coventry
Phone: 02476685223

George-Allsorts :

Please take a moment to rate my assistance.. Please use the smiley faces to do this.

Customer:

Many thanks for your help

George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience: A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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