Hello, my name is***** be patient whilst awaiting responses, I'm not constantly available.For what reason did you initially defrost the freezer unit?
-----------------------Can you go to the rear of the freezer and tell me if the compressor is running...If it is not running, is it warm? If it is running, is it cool, warm, or hot?...
Hi George defrosted after it broke down, beko said it may be iced up but there was very little ice in it. The compressor is running, I have just turned it on again . I will leave it for 30 mins or so and see what temp it is. Thanks. Paul
Thank you Paul... I will be available at some point this evening.. I will pop in and out; if I am not here just leave me a message
Hi George. been on for 2 hours. Compressor warm but the big cooling fins on the back of the freezer are cold. Sorry it's so late. Paul
And the temperature inside?
Still not cooling at all, same as outside temp
Is the comressor running all the time?
OK... You are short or empty of refrigerant...
Is that fixable or is it the end of the freezer!
'Short of' most probably, as normally if you were empty then the compressor would be hot...Yes, fixable... You need to top-up the unit with refrigerant... What postcode are you in?
OK... one moment
Here are a couple of appliance technicians in your area...Concept Service LtdNr. LudlowPhone: 0844(###) ###-####br/>___________________________________Future AppliancesCoventryPhone: 02476685223
Please take a moment to rate my assistance.. Please use the smiley faces to do this.
Many thanks for your help