Hi, welcome to Just answer
Please tell me its complete model number and how old is it ?
Customer: Hi there.
Customer: It is an AGA GC3 (P/F) with the number AG4M 211634 A.
Customer: We bought it three weeks ago as a refurbished Aga, and were told it is four years old.
Customer: That number is ***** the lighting instructions inside the top left door.
Customer: Other numbers on the small plate on the boiler wa
Customer: ll are 07/A0217981 and 87 BN 13 and AG2M211616.
so now it is completely dead ?
nothing is working at the moment ?
Customer: The fan is working, but there is no pilot light.
Customer: When I go through the lighting instructions, and turn the on/off knob the second time so it clicks loudly, the li
Customer: pilot does not light, as if there is no spark. Am I supposed to use a match?
yes please do and let me know if it lights
Customer: I've stuck a lit candle in the right hand hole and held the on/off switch down and clicked again but no joy. Can I telephone you?
OK, the problem is with the spark...either the ignitor is bad or the problem is with the pilot assembly
if both have to be replaced then it will cost around £100 including labor
Customer: Ok thanks, ***** ***** our local Aga dealer.