Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just answer
how old is it ?
Approx 6 years old I think
Are you still there?
OK, Lets check if we can get any error code out of the unit...To do this turn the dial to any setting and let it light up...After this is done press and hold the start button and the button to the left. Keep them held in for several seconds then the led's will go out. Now the start light and the end light will be flashing. Please count the total number of flashes from each the start light and the end light between the pause and let me know.
Don't really understand your answer as it doesn't have a dial. Do you mean to depress both the start button & the reset buttons? I did this before but all that happened was an error flashed up. I will go & do it again & get back to you.
OK I pressed both the start/pause button & the reset together. E36 came up & the start button bleeped 3 times
Yes what was the error
E36 error code indicates Sensing circuit of anti-boiling pressure switch is faulty
So what happens now?
you will have to pull the washer out
checking its parts
the problem is unfortunately with the main control board that will need replacement
you can also check the wiring to and from the control to pressure switch
Is it worth doing for a washing machine this old? Would it be cost effective?
you can also check the small pipe connecting to part#12 in this image
if it is the board it will cost around £110 for the part
What is the pipe?
part#12 is the pressure switch and the small hose connected to it should be clean
It seems to me that if I get someone out they will be bound to say it's the board regardless?
Yes because that is what error code indicates
I thought you said it was the sensing circuit anti boiling thing that was wrong
Yes anti boiling pressure switch is defective which further indicates the problem is with the main board...if you are willing to carry out this repair yourself then you will have to unplug the appliance and remove the small tube connecting to the pressure switch, after this check all the connections to the main board...this might solve the problem however, it might reappear after few months if the mother board is bad...