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Plumberpro, Home Appliance Technician
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Experience:  Heating and hot water heating appliances experienced
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Gas Boiler When there is no hot water upstairs and down.. Glow

Resolved Question:

Gas Boiler
When there is no hot water upstairs and down..
Glow worm Ultimate
Check the computerised thermostat in the kitchen is working.
If the gas boiler does not ignite, then take a point and put it into the hole in the middle and press the "RESET BUTTON"
Glow-worm Boilers | homeheatingguide.co.uk
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They are British Gas
Glow worm Ultimate Gas Boiler.
I need to light the pilot light.
This unit heats the water and central heating.
Presently it has not fired up although the temperature has dropped below the thermostat set 20 degrees. The pilot light is out and the gas does not flow. There is no sound of a spark nor of gas. All dead quiet.
So from this point of view the boiler is currently safe.
The switches in the fuse box are all up.
Inside the kitchen, none of the red fuse lights on the plugs are out
The Thermostat is clicking in the lounge, all radiators are cold.
Last time this happened the serviceman said
“Check the computerised thermostat in the kitchen is working. ( I think it is).
If the gas boiler does not ignite, then take a point and put it into the hole in the middle and press the ‘RESET BUTTON’”
Am I putting myself in Danger.
There are instructions on the inside of the small panel which only deal with lighting the appliance if the pilot light is still lit.
But I need to get the pilot light lit.
How do I do that?
I have taken off the two lower panels revealing a central hole.
I have used a pencil to press inside the hole but do not feel anything depressing.
Nothing happens.
Submitted: 2 years ago.
Category: Appliance
Expert:  Plumberpro replied 2 years ago.
Plumberpro :

Hi

Plumberpro :

Hi . can you see a flame through the viewing window?

Customer:

No

Customer:

Do you have my number to phone

Plumberpro :

Ok . have you tried to relight it by pushing in the gas valve knob and pressing the piezo igniter button?

Customer:

No I have not looked for these yet.

Customer:

I have accepted your telephone crquest

Plumberpro :

Ok

Customer:

I do not know where this igniter button is.

Customer:

and is the gas valve knonb the hole I mentioned in my text

Plumberpro :

My number is # *****

Plumberpro :

The front bottom panel comes off .

Customer:

tks

Plumberpro :

Your wekcome

Plumberpro :

Hi Janet, please don't forget to brate me , please , you can still continued to ask questions needed , thanks , Toby

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