Hello, my name is***** be patient whilst awaiting your responses as I am not constantly available.Can you let me know the PNC or Product Code from inside the door, as there are 14 different versions of this appliance
it is ********* 00, would appreciate it as i've had a handy man here for an hour on the floor, he's managed to unscrew it but it just wont release.
Can you give that number again but omit any spaces and put a # ***** the numbers
Until now, the loading circuit was drained as described below:For some machines it is necessary to disconnect the drain pipe from the back panel, positioning it as low down as possible to drain any remaining water from the inside of the drain circuit.In other machines, there is a small hatch at the bottom of the front panel, from which it is possible to access the filter dial. Close to this is a small pipe that can be used to drain the water, after the plug has been removed from it.For machines manufactured with the new filter dial: open the flap at the bottom of the front panel. The filter knob is as shown in Fig. 1.To drain the water, simply: Press the two tabs that secure the closing lever to the plug Simultaneously extract the top part of the lever Arrange the closing lever.
I can get the service manual to you if I have that number
Got it.. One moment please
The filter cover will also jam shut if it gets something stuck in it... To deal with that if it is the problem you need to take off the hose at the side...
Service manual is on its way in a few minutes#
--###-##-####Service Manual --
Look at page 47
I think I might cry.... the bloke is coming tomorrow with his brother-in-law, lets hope they can fix it with the help of the service manual!!!! In meantime thanks for help.
What postcode are you in?
You could also try Find An Engineer to get a local Appliance Technician in your area
Here are a few numbers in-case you find the urgencySerac EngineeringCroydonPhone: 0844(###) ###-####br/>___________________________________R & J DomesticsHounslowPhone: 0208(###) ###-####br/>___________________________________F & M ServicesWest DraytonPhone: 01895 441917___________________________________Astrid Technologies LTD.LondonPhone:(###) ###-####8300
Keep them by the appliance for future need
Thanks for your help. If Tom and his brother-in-law cant fix it tomorrow I will get in touch with one of them.
Just in-case you need me, I have sent you an additional service request... with this you can get my telephone number and call me to discuss the problem further