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Andrew Smith
Andrew Smith, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3629
Experience:  Gas cooker specialist
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Main oven stopped heating up. Replaced element still no heat.

Resolved Question:

Main oven stopped heating up. Replaced element still no heat. Temperature light only comes on when door is open and goes off when shut. Fan working, top oven, hob, grill all working.
Submitted: 2 years ago.
Category: Appliance
Expert:  Andrew Smith replied 2 years ago.
***** ***** : Are you able to check volage at the heating element connections?
Customer:

Not at this moment will after ask a friend. What should it read

***** ***** : You should get 240V at the live when testing the live and the metal case with a meter
Customer:

At this time all I can tell you when the terminal touched the metal case the cooker trip operated.

***** ***** : Depending on the trip on your consumer unit, it could have been the neutral, if the live touch the case you would have had a bang also!
Customer:

I will see if I can get a meter what should I set it to on the dial

***** ***** : Set to AC voltage upto 400v
Customer:

Going to work to find the meter may be some time before I get back to you.

***** ***** : No problem just reply when you get back
Customer:

Checked with meter and the reading is 236v

***** ***** : That is good as it proves that you have power there, but bad in a way as the element is not working
***** ***** : What reading to you get from the other wire?
Customer:

The reading on the other wire is 236v also

***** ***** : Ok, a problem with the switch then as the element will not work until it has 240V on one side and 0V on the other
***** ***** : I suggest you get someone to look at the switch
Customer:

Yes it is the switch. When door is open there is power to element. Shut door and no power.

Customer:

We will get it looked at.

Customer:

Thank you

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