Hello, my name is***** be patient whilst awaiting responses, I'm not constantly available.
Can you tell me the full E Nr of the appliance please
what happens now i need to get this problem sorted
i dont think i can get that without removing the hob.there is no number visible
What is the problem with the three that do not work..?
they will only light with a match or lighter
Once lit with the alternative flame, will the then stay working?
ok.. when you attempt to light a ring.. do you do so by pressing the knb and the ring automatically sparks, or, do you press the knob and press an ignition button?
normally when you press and turb the knob it sparks and lights immediately
Did they all stop working at once or was itone by one
three went more or less at the same time
Have you been cleaning the hob?
yes ,but as you know its nearly impossible to get at the finer points unde the rings
OK, I am going to suggest an action before you get an appliance technician to sort the problem...
What I want you to do is to get a hair dryer and use it on the three valves that don't ignight... If you can, remove the knob first
is it easy and safe to remove the switchknobs
Ok, this is likely to be a failure in the switch at the valve end.. alternatively, the ignition generator... If it is water ingress in the switch, drying the swich with a hair dryer will normally sort the problem .. however, if it is the spark generator then it is likely you will need a technician... Since all three went at the same time and you had been cleaning, it is likely to be the first
ok what cost and how soon can i get it done
Usually, just gently pull in an outwards motion away from the valve
Iw ould try the hair dryer first.. that is no cost
sorry george i have to go to finish family breakfast.i will get back to you later.how do i get you
You could rate my help to you so far, which would lock you in... this way you just use the same link
ill bring you straight to meIt will end the current chat, but when you return, just use the same link and that w