Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.Kindly give the make and model number of the appliance with the problem
sanjo flat screen tv dont know model number
The model number will be on the rear of the TV on the large label in the center
sanjo flat screen tv dont know model number CE32FH08 B
How have you got the tv hooked up?
to mains and outside airial
OK .. you are connected via coaxial to the outside ariel, is that correct?
One moment please
where are you George
I am here .. sorry I lost connection
have we got any thing
Is your tv a digital tv?
Do you have anything else connected to the tv?
a dvd player
Is that inline?
yes it is working
Can you temporarily disconnect the dvd and plug the aerial direct into the tv input
have tried that but still no signal
And if you use the dvd then you do get pictures?
yes on dvd
Then i'm afraid you need to be looking at either the coaxial cable/connections or the aerial itself
Have you looked at the connector on the end of the coax?
suppose could be ariel cable connections ok just wondered if it could be any thing else.
The aerial itself
or a hole/leak in the coaxial cable.... or, with the high winds recently, the aerial is out of alignment
Can I ask you to take a moment to now rate my assistance/responses so far? Please use the smiley faces which you should now see. Once rated, I will assist you further with the fault... The higher the rating the better for me.This will initially close our chat but we can still re-open and continue our conversation
ok George seems will have to chech outside ariel thanks will give you high rating.
you are very welcome..... if I can assist further please let me know
will do goodnight