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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1464
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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There is power as there is a noise when switched on. However

Customer Question

There is power as there is a noise when switched on. However no response from either heating or the lights
Submitted: 2 years ago.
Category: Appliance
Expert:  Plumberpro replied 2 years ago.
Plumberpro :

Hi .

Plumberpro :

Do you have the model and or GC number?

JACUSTOMER-bu05l6jp- :

Dimplex HTN20

JACUSTOMER-bu05l6jp- :

I've given you the model what do you suggest

Plumberpro :

Hi , sorry can't find this manual , will opt out for another to answer

Expert:  Dales-Electronic replied 2 years ago.

Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries ~~~

Can you confirm a couple of general things here, you state that when you switch on you can hear a sound, does this sound like a fan assembly running. However you have no lights or heating ?

Customer: replied 2 years ago.
Yes it does.
Expert:  Dales-Electronic replied 2 years ago.

ok can you confirm that all heater switches and the main power switch is switched on and that the thermostat is switched up to its highest?

Customer: replied 2 years ago.

Yes

Expert:  Dales-Electronic replied 2 years ago.
OK are you happy to take this heater apart?
Expert:  Dales-Electronic replied 2 years ago.
Can I help you further with this problem?

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