Hi, welcome to Just answer
How old is it ?
just over 1 year - out of warranty unfortunately
is it completely dead ?
or the light and control works ?
yes there are no lights on the display
and it was working fine with no problem whatsoever before this ?
do you hear any kind of sounds from the unit ?
have you tried different socket ?
no I cannot because the cable won't reach - the unit is built in. I could see if I have an extension cable - give me a few minutes
just tried the extension and there is still no life in the appliance
The problem seems to be with the control that is bad and will need replacement
do you have any idea how much that would cost? The machine only costs around £150
replacing the fuse has not helped and as it was working fine earlier I believe everything else is fine it is just the control that is bad
yes a new control costs around £75
does that include fitting or will the service engineer costs be on top of that?
looks like we might as well buy a new one
you can also contact Panasonic and check if they can repair it under warranty as it is not too old
if not then yes its better to buy a new one
I'll see if Panasonic will cooperate thanks
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