Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Justanswer
Please tell me its complete model number and how old is it ?
bosch classixx 1000 express its over 8 years old dont know the number
model number starts with E nr
where do i find this
usually located inside the door
machine full of water
OK, can you pull the unit out and clean the drain pump completely ?
e-nr wfl2067gb/17 fd ********** /p>
Looking at the age of this unit it is more likely a problem with motor carbon brushes
was it working fine before this problem start ?
yes never had a problem with it before it sounds ok
OK, can you pull it out and then remove the back to clean the pump and waste pipes ?
i cant but i have someone who can do this for me
is it easy to do
Yes you have to pull it out and with the washer unplugged remove the back then gain access to the pump assembly, clean the waste pipe after removing the clips
after it is cleaned completely check the cycle...it should work if the problem starts again then you will have to change the brushes
let me know how it goes
thankyou for your help il let you know how it goes
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thankyou for your help regarding bosch washing machine cleaned the pump which was blocked with limescale and 11p.
Tried again but wont spin or drain so have decided on a new washing machine which will arrive tomorrow.
To remove the pump we had to put the machine on its side to gain access as it was impossible by removeing the back as it only exposed the drum it was very difficult to do but thanks again for your help.