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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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hi can we try again with the chat hope computer stays in t

Resolved Question:

hi can we try again with the chat hope computer stays in touch
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Michael :

hi are you there?

Michael and other Appliance Specialists are ready to help you
Expert:  Michael replied 2 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  Michael replied 2 years ago.
Hi I tried it again but no response for your end?
As for the oil burner, are you willing to work on it?
Thanks
Customer: replied 2 years ago.

yes I have worked on it all morning. I have cleaned it all out de carbonised it and cleaned all feeds

Expert:  Michael replied 2 years ago.
Does oil enter the chamber when you try to re light the unit?
Customer: replied 2 years ago.

yes

Expert:  Michael replied 2 years ago.
I will need the model # ***** your unit to help you further on this;-)
Customer: replied 2 years ago.

Model is OB

Expert:  Michael replied 2 years ago.
Hi that may be part of it but I will need the whole thing to help you further.
Thank you
Customer: replied 2 years ago.

SORRY THAT IS ALL WE HAVE IT IS AN OLDER MODEL

Expert:  Michael replied 2 years ago.
I will unlock this question maybe a different tech can help you;-)
I wish you the best.