Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.The door bellows/seal has come free from its holding on the outer drum... You may require a new door bellows/seal if damaged and it will need refitting if not
Can you give me the enr of your appliance.. open the door and it should be on the inside
WAE24368GB/51 thank you, ***** ***** not realise this was a seal issue it looked like the door had come misaligned
George, can you tell me what causes this and why this happens
This happens sometimes if a large amount of laundry is removed from the appliance with force
oh okay! yes that could make sense, can I fix this? without new seal or will it require new seal
I can get you a replacement part number if you wish... and supply you with engineer information to get it repaired if you supply me with a postcode
Is the old seal torn?
no I cannot see a tear
my postcode is SE59RQ
I need a pretty quick repair though
OK.. I can talk you through it if you want to try do it .. but I would first request that you rate my current assistance to you..Please use the smiley faces to do this. anything above three smiley faces will lock you into me and allow you to return at any time to chat to me further on this issue without further cost to you.
Astrid Technologies LTD.LondonPhone:(###) ###-####8300___________________________________Repair Aid Plus LtdLondonPhone: 02071836944___________________________________Norton EngineersCroydonPhone: 07952109224 Mobile: 07506433182___________________________________Aurora Appliance CareOrpingtonPhone: 01689 603481 Mobile: 07727981974
thanks I did rate you