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Hi, welcome to Just answer
Er 15 is a overheat error
If you have already tried to reset it and the problem is still there then it is time to replace the temperature sensor
I know that I was needing info on what parts . Thanks that would be the tc sensor would it ? there is also a temp limiter?
I dont think it is the limiter however, replacing both might be good
the sensor will cost around £50
is the part no 00423842.?
This is the part
and yes that is correct part number
Thanks for the image it was most useful. can you assure me that just answer.ukappliance won't take £20 from me every month? I only really signed up for this appliance question.
If you have signed for appliance question then you will not be charged every month ... you can contact customer support for more information about this
You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
Once the part is fitted does the error code cancel it`s self or will it need to be reset? if so please can you tell me the sequence to cancel the error many thanks
it usually resets itself
Thanks very much you have been most helpful. possibly speak to you again in the future kind regards Just.in
Hello again I have changed the part but error 15 is still showing, please can you advise on how to cancel the error code, thanks